We understand that your time is valuable, so we offer live chat and other online communication channels to help you quickly and easily.
Our team of experienced business advisors is always happy to connect.
Need a quote? We got you covered!
You can contact us by
Email: hello [at] lumadock.com
Phone: 
+44 20 4578 1002
+40 752 633 177
Our live chat and phone lines are always available for our customers:
Monday - Friday from 9:00 to 17:00.
You can also contact us by
Email: help [at] lumadock.com
Phone: +44 20 4578 1002
+40 752 633 177
For abuse related issues please contact: abuse [at] lumadock.com
13 Hanover Square, London
W1S 1HN, United Kingdom
Pipera Blvd no. 1/VI, Bucharest, 6th floor
Hyperion Towers, Romania, 077910
When creating a new account, customers can choose between USD, EUR and GBP as their preferred currency. Once this selection is made, it cannot be changed for technical reasons. Unfortunately, we cannot switch existing accounts from euros to dollars. However, if needed, existing customers can create a new account and transfer their products. For assistance with this, please submit a support request.
Additionally, we accept payments in various currencies, including EUR, and GBP. Payments made in currencies other than USD will be automatically converted to USD at the current exchange rate, which is the market rate for that day.undefinednbsp;
Yes, we manage our own equipments and we have one proprietary Data Center located in Bucharest, Romania.
To accommodate the increasing demand and need for our cloud hosting services, in the near future we are expanding our global presence by establishing additional data centers in new regions.
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